Counseling Staff

Natalie Hubartt, MA, LMHC

Director & Supervisor

As the E91 Counseling Center Director, I love that I get to pour into others by counseling through difficult times, supervising as people find their footing in a new career, or walking alongside them through various seasons of life. I am a counselor who believes in disciple-ing and equipping people to realize and live out of their full identity in Christ.

As a Licensed Mental Health Counselor I specialize in marriage counseling, trauma and women’s issues, and problems related to sexual brokenness. I received my Master of Arts in Counseling from Grace College and Seminary, and prior to E91’s Counseling Ministry, spent time practicing in both home-based and out patient treatment centers,
It is a privilege to join people as they work through their personal and relational issues, and to help them take next steps. Much of my love for this kind of work comes from seeing God’s redemption in my own story navigating life as a daughter, wife, and mother.

My approach:

I believe in joining with my clients to help them experience the transforming power of Christ. Identifying the root of our pain is integral in complete healing - we will be willing to go to those difficult places and then work to create peace and healing from our wounds. I will enter in to your story with you, and I will push you to be honest and realistic with yourself. Christianity is the guidepost of my life, both personally and professionally, so while I appreciate the practice of psychology and counseling theories, I also maintain a spiritual integration as part of the fabric of my practice.

What to expect:

We will sit together and enter in to your story, at whatever pace you are comfortable. I will push you deeper, for your benefit, and will be there to support and guide the work that you’re doing. Your work is just that- yours. I will listen, ask questions, and offer insight when appropriate, and you will be given the space and care to heal, grow, and take your next steps.

Lori Burns, MA, LHMC, LCAC

Pastoral Counselor and Supervisor

My name is Lori Burns and I am a counselor and pastor that loves to walk alongside people as they grow and heal. As a Licensed Professional Counselor I specialize in women’s issues, sexual abuse, adoption issues, and sexual addiction recovery. I received my Master of Arts in Counseling and a Masters of Arts in Practical Ministries from Cincinnati Bible Seminary. I also have received further training related to addiction & trauma and have received my addictions license for the state of Indiana. Along with my experience in private practice, I have spent over 10 years working as a pastor on staff within the local church and supervisor for two counseling centers.

It is always a great privilege to have others be willing to share their journey with me. Much of my journey, like many of us, is full of joy and difficult times where God has used those moments to grow me and transform me. On this journey of life, I have been blessed with three beautiful children and a loving husband. When I’m not counseling, I’m either outside with my family, reading a good book, or having lunch with a good friend.

Crystal Jessee, MA, LMFTA

Clinical Director & Resident Counselor

My goal is to create a safe environment where clients are free to work through the obstacles they face. I encourage and challenge clients toward holistic growth, looking at the physical, psychological, relational, and spiritual aspects of life. I am passionate about helping couples enrich their relationships though Christ-centered counseling, whether they are considering engagement, learning to communicate and resolve conflict, managing finances, growing and rekindling love, healing from infidelity, or taking a good marriage to the next level. I come alongside individuals as they gain an understanding of their identity in Christ and walk through struggles with depression, low self-esteem, anxiety, forgiveness, divorce, and grief. I also enjoy working with families to develop effective parenting strategies and manage the transition from parenting children to parenting adolescents.

I hold a Bachelor’s Degree in Accounting, spent 16 years in the banking industry, and served as a financial coach and marriage mentor before God prompted me to become a Christian counselor. I completed a Master’s Degree in Marriage and Family Therapy at Liberty University and I am pursuing licensure as a Licensed Marriage and Family Therapist.

Purposeful, devoted time with my family and with the Lord is very important in keeping my heart full, and it works to build strong bonds in the relationships I hold close. When I am not counseling, I enjoy playing games and watching superhero movies with my three sons, reading and studying God’s Word, and date night with my husband of 15 years.

Ty Wyss, Pastoral Counselor

Pastoral Counselor

As a pastoral counselor, I most often enjoy working with those that have been pushed to the margins by society and even the church.  I focus on helping people form a stable identity in Christ while working through the myriad of things that hinder the full expression of life to the full. A few of these hindrances are shame, trauma, and sex /sexuality issues in particular. I believe that God wants to fully heal our souls from past and present experiences and I love to take part in people’s stories as God does this work.  


My education includes a BA in Psychology and Christian Counseling, along with an MA in Mental Health Counseling from Indiana Wesleyan University. I also did 5 years of intensive discipleship and ministry training in a Master’s Commission program. Bringing the worlds of psychology and spirituality together is a passion I have.  With this in mind, I have often use a cognitive behavioral approach in tandem with narrative therapy for a transformative experience where clients better know their story and God’s role in it.

Ray Ellis, MA

Pastoral Counselor

Caitlyn Koshnick, MA

Resident Counselor

Mary Maas, Counseling Intern

I consider it a privilege to serve as an intern with East 91st Street Christian Church's counseling ministry.  I am in the process of completing a master's degree in marriage and family therapy at Indiana Wesleyan University.  Having been a wife and mother for over 25 years, I enjoy being able to come alongside couples and families as they navigate the bumps in the road that are inevitable in family life.  Through many years of Bible study and women's ministry work, I have had many experiences discipling and mentoring women, and have seen first-hand how the hurts of our past can sometimes create obstacles as we try to grow in our faith.  Through training in intergenerational family systems, as well as in trauma care, I have developed a passion for helping people overcome these obstacles and see God's redemptive work in their lives.

Time spent with my husband and five children is my happy place.  We can usually be found cooking and eating together or relaxing by playing games or watching movies or reality tv. We also enjoy hiking and traveling.

Eric Bucktenkirch

Counseling Intern